I received a faulty item. What should I do? Bella Fiedler 22 March 2023 15:00 Please contact customer service firstname.lastname@example.org we will replace your item in no time. Related articles Does Avea provide refunds or exchanges on products beyond their expiration date? What is your return policy? How does the 90 days money-back guarantee policy* work? How should I store my Avea products? Comments 0 comments Please sign in to leave a comment.